We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you will do

• Ariba Solution Focus
• Get clear understanding of any technical/functional issue in the application that was experienced and reported by our customers
• Reproduce the problem in question to facilitate a resolution
• Investigate and diagnose the cause behind it and provide timely resolution/workaround that remedies the problem
• Master and use available means for customizing Ariba application and develop a solution meeting functional requirement
• Develop tools and solutions that improve productivity and leverage team knowledge growth
• Customer Focus
• Must be capable of supporting the client relationship with some manager assistance
• Should be able to work closely with the client in meeting (phone calls, face-to-face) and exceeding their expectations for the projects they are supporting

What you will bring

• Bachelor's degree in business, marketing or technical discipline or equivalent experience
• Knowledge of any object-oriented language (Java/C#/C++)
• Knowledge of SQL
• Knowledge of HTTP, HTML and XML
• Basic understanding of web and network security standards and protocols (SSL, SSO, HTTPS, certificates)
• Good communication skills, both written and verbal, with a willingness to pick up the phone when email isn't getting the job done
• Fluency in English
• Ability to travel on occasions

Preferred Qualifications

• Experience and knowledge of sourcing and procurement business processes or tools supporting such processes
• Knowledge of SAP modules related to Procurement and Invoicing (MM, FI, SRM)
• Other European languages are welcome (French/German/Italian/Spanish)
• Understanding of SOAP and REST web-services

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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