
Leader in Customer Journey Evolution
6 days ago
Customer Experience Leader
The Director of Customer Experience Platforms Product Management will lead a multifaceted team to deliver exceptional customer experiences. This position is pivotal in evolving the customer journey to align with strategic vision.
This role encompasses the strategic development of products that transform the customer and user experience. The domain includes three primary product delivery streams: Contact Center ecosystem, Telecom Routing, and Teams Voice.
Lead technical exploration, innovation, design, and development of new features & components.
Drive technical discussions; recommend solutions and alternatives.
Interact with Architects and other members of the team to ensure alignment with the overall architecture.
Establish strong business relationships to gain a comprehensive understanding of requirements.
Translate business requirements into clear technical specifications.
Effectively communicate technical concepts to non-technical stakeholders.
Support the career development of direct reports by setting goals, understanding their personal visions, and facilitating mentorship and challenging assignments to realize those visions.
Ensure accountability and adherence to Agile DevOps methodologies.
-
Customer Experience Leader
1 week ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeJob DescriptionWe are seeking a visionary leader to helm our Customer Experience Platforms Product Management division. As the Director, you will spearhead a multifaceted team responsible for delivering cutting-edge customer experiences across various touchpoints.This pivotal role demands a strategic thinker who can evolve the customer journey in tandem with...
-
Bratislava, Bratislavský Kraj, Slovakia Johnson Controls Full timeWhat you will do The Director of Customer Experience Platforms Product Management will lead a multifaceted team of direct reports, indirect reports, and third-party resources to deliver the Customer Experience of the Future for over 7000 agents and supervisors.This position is pivotal in evolving the customer journey to align with Johnson Controls' strategic...
-
Bratislava, Bratislavský Kraj, Slovakia Johnson Controls Full timeWhat you will do The Director of Customer Experience Platforms Product Management will lead a multifaceted team of direct reports, indirect reports, and third-party resources to deliver the Customer Experience of the Future for over 7000 agents and supervisors.This position is pivotal in evolving the customer journey to align with Johnson Controls' strategic...
-
Bratislava, Bratislavský Kraj, Slovakia Johnson Controls Full timeWhat you will do The Director of Customer Experience Platforms Product Management will lead a multifaceted team of direct reports, indirect reports, and third-party resources to deliver the Customer Experience of the Future for over 7000 agents and supervisors.This position is pivotal in evolving the customer journey to align with Johnson Controls' strategic...
-
Financial Operations Leader
1 week ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeRole OverviewWe are seeking a highly skilled Business Unit Finance Manager to join our organization. This pivotal role will serve as a finance partner to the regional finance director and business unit general manager, with primary responsibility for overseeing the financial performance of our entities while driving services organization.Key...
-
Financial Performance Leader
1 week ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeBusiness Finance LeadJohnson Controls is seeking a highly skilled and motivated Business Unit Finance Manager to join our vibrant business center in Bratislava. This pivotal role will serve as a Finance Partner to the Regional Finance Director and Business Unit General Manager, with a primary responsibility of overseeing the financial performance of our...
-
Software Solutions Engineer
1 week ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeKey ResponsibilitiesCollaborate with Account Executives to provide technical expertise and support during the design and proposal phase.Assist in developing accurate project cost estimates and scopes of work in conjunction with the Sales team.Prepare customer proposals and quote letters, including project takeoffs, spec reviews, and RFQ/RFI...
-
Engineer - Technical Support
1 week ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeJob SummaryThis role is focused on providing technical support to Account Execs and team members during project design or proposal phase. Key responsibilities include detailed estimating of projects, preparing customer proposals, and working closely with team leaders to manage backlog execution.About YouDegree in an Engineering field (engineering graduates...
-
Senior Technical Assistant
1 week ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeSkillful Technical Support SpecialistCollaborate with stakeholders to provide technical support during project design and proposal phases.Assist in detailed estimating of projects, validating assumptions made during the proposal phase, and building a detailed cost estimate and scope of work for assigned projects.Main ResponsibilitiesSupport efforts to...
-
Technical Solutions Engineer
7 days ago
Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full timeAs an Application Engineer, you will be responsible for interpreting engineering drawings and specifications to design solutions that meet contract, site coordination, and installation requirements. You will also collaborate with team leaders to manage project timelines, execution, and forecasts.Responsibilities Include:Providing technical expertise and...