Customer Care Agent with Slovak Relocate to Sofia

Your Next Career Move Starts Here

Are you a Slovak speaker with a passion for helping others? Would you like to work in an international environment with great career opportunities? We’re offering you the chance to join a multinational team in Sofia, Bulgaria

As a Customer Care Specialist, you will play a key role in providing exceptional customer support. You’ll assist customers with inquiries, troubleshooting, and product information, ensuring a smooth and positive experience.

Communicating with customers via phone, email, and chat
Handling inquiries efficiently and offering solutions
Providing accurate information about services and policies
Ensuring customer satisfaction with every interaction
Updating customer records in the system
Working closely with internal teams to improve service quality

Fluent Slovak language skills (written & spoken)
Strong English communication skills
Previous experience in customer service is a plus but not mandatory
Good problem-solving skills and attention to detail
Ability to work independently and as part of a team
Basic computer skills (MS Office, CRM systems, etc.)

Full-time role with flexible shifts
Competitive salary + monthly performance-based bonuses
Paid training & continuous professional development
Career growth and promotion opportunities
A supportive and multicultural work environment
Health & life insurance, wellness benefits, and more

Hotel accommodation for the first 14 nights
Advance salary payment available
️ Travel reimbursement to help with moving costs

Location: Sofia, Bulgaria
Language Requirement: Slovak
Time Type: Full-time

Apply now and take your career to the next level