Customer Support Specialist

1 day ago

Košice, Slovakia Velenosi&Meredith Full time

We're Hiring: Customer Support Specialist (Slovak & English) - Sofia, Bulgaria Are you fluent in Slovak and motivated to provide high-quality customer support? Join our on-site team in Sofia, where you'll assist adult consumers of a premium international lifestyle brand by handling inquiries related to products, orders, accounts, and device troubleshooting via phone, chat, and email all while ensuring compliance with strict industry and age-verification standards. Location: On-site in Sofia, Bulgaria️Languages: Slovak (C2/native) + English (B2+)Shifts: Rotational: Mon-Sun (10:00-18:00)Type: Full-time What's in it for you: Competitive salary with annual bonus structurePrivate health insurance & access to wellness programsPaid training and structured onboardingCareer growth opportunities in a global companyModern workspace and multicultural environment You Bring: Native or C2-level Slovak and strong English skillsExcellent communication and customer service abilitiesConfidence in using digital tools and supporting electronic productsDetail-oriented and empathetic approachExperience in customer support or retail is a plus Be part of a team that delivers meaningful support to adult consumers using innovative products - in a setting that values quality, responsibility, and professional growth. Apply now and take your career further in customer experience Contact: giuliano.cani@cbtalents.org

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