Customer Service Representative with Slovak Work in Sofia

Take Your Career to the Next Level with a Leading Global Brand

If you're a Slovak speaker with a passion for customer service and want to be part of a fast-growing international company, we want you Join us in Sofia, Bulgaria, and experience life in a vibrant city while developing your skills in a multinational work environment.

As a Client Support Representative, you’ll play a crucial role in ensuring that customers receive the best service possible. You’ll help them with inquiries, issues, and product information, providing solutions in a timely and professional manner.

Respond to customer inquiries across various channels (phone, email, and chat)
Provide accurate and detailed information regarding products and services
Solve customer issues and provide solutions to ensure satisfaction
Record all customer interactions and update the system accordingly
Collaborate with colleagues from various departments to improve service quality
Follow up on cases and ensure timely resolutions

Fluency in Slovak (written and spoken)
Good command of English
Previous customer service experience is an advantage
Excellent communication and problem-solving skills
Tech-savvy and proficient in MS Office, CRM software, etc.
Ability to work independently as well as part of a team
Strong attention to detail and the ability to handle multiple tasks simultaneously

Full-time role with flexible shifts
Competitive salary and monthly performance bonuses
Paid training and career development opportunities
A dynamic and international work environment
Health and wellness benefits

14 nights of hotel accommodation to help you settle in
Advance salary payment available if needed
️ Travel reimbursement to support your relocation

Location: Sofia, Bulgaria
Language Requirement: Slovak
Time Type: Full-time

Take the next step in your career and apply now