Customer Quality Engineer

We are seeking a detail oriented and customer focused Customer Quality Engineer whose primary mission is to ensure full compliance with customer quality requirements, drive the effectiveness of quality processes, and maintain strong, proactive communication between the customer and the plant organization. This role plays a key part in safeguarding product conformity, supporting continuous improvement, and ensuring customer satisfaction throughout the entire supply chain. The role of Customer Quality Engineer will be based in our Košice, Industrial Park Valaliky, Slovakia.

Responsibilities:

- Manage daily customer communication, complaints, alerts, and quality inquiries.
- Analyze returned parts and perform on‑site evaluations at customer locations.
- Monitor customer quality indicators and report trends internally.
- Prepare and present initial samples for new products or product changes.
- Ensure compliance with customer quality requirements and authorize production stops when necessary.
- Implement and update control plans before SOP and during serial production.
- Verify product and process capability, manage deviations, and lead corrective actions.
- Participate in FMEA and problem‑solving activities (QRCI, 8D, Lessons Learned).
- Train operators, enforce quality standards, and perform product/process audits.
- Support supplier quality activities and track all customer‑related actions in customer portals.

Requirements:

- University degree in a technical field.
- Minimum two years of experience in customer quality or similar automotive quality roles.
- Slovak language – advanced; English language – intermediate.
- Hands-on experience in plastic parts, especially in areas such as visual quality, paint processes, and injection molding is an added value.
- Knowledge of quality tools and methods (FMEA, 8D, control plans, capability studies).
- Familiarity with automotive quality standards and customer requirements.
- A valid driving license is a mandatory requirement for this role due to the need for permanent contact with the customer.
- Strong communication and problem‑solving skills.
- Proactive, structured, and detail‑driven approach.
- Ability to collaborate effectively with cross‑functional teams. Employee perks, benefits
- Career development
- opportunities to grow within division or group level
- Contribution to third pillar (pension saving)
- Professional training, language courses
- Social events, sport activities
- Referral bonus, improvement idea reward, working anniversary bonus
- Annual performance bonus depending on the company’s results.
- Contributions from Social fund, contribution to life events (wedding, birth of the child)
- Maximum pocket money for business trips abroad
- Yearly salary review based on performance
- Possibility to work from home
- Flexible

working hours
At OPmobility, people truly matter. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly
- because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward. Innovation is therefore not a buzzword, but a natural part of everyday work. You’ll grow in an international environment where cutting-edge technologies, industrial excellence, and real-world impact come together to tackle the challenges of tomorrow’s automotive industry. Founded in 1946 by Pierre Burelle, OPmobility, known until 2024 as Plastic Omnium, has transformed itself into a player in sustainable and connected mobility. Today, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. With €11.5 billion in revenue in 2025, 152 factories, 40 R&D centers, and nearly 38,100 employees across 28 countries, OPmobility combines global scale with local impact. All driven by a shared ambition to accelerate the automotive energy transition.