International Career Opportunities as a Customer Support Representative

2 days ago

Bratislava, Bratislavský Kraj, Slovakia beBeeCustomerSupport Full time

Are you looking for a career that offers international opportunities and challenges?

About the Role

We have an exciting position available for a Customer Support Representative to join our team in Sofia, Bulgaria.

You will be the first point of contact for customers, assisting them via phone, chat, and email. Your goal will be to provide top-quality service, answer inquiries, and ensure customers have the best experience possible.

Your Key Responsibilities:
  • Assist customers professionally via phone, email, and chat
  • Respond to inquiries and provide accurate information
  • Resolve customer issues quickly and effectively
  • Keep records of customer interactions and update the system
  • Work closely with internal teams to improve the overall customer experience
  • Ensure customer satisfaction through excellent service
Requirements:

To succeed in this role, you will need:

  • Fluency in Slovak (written & spoken)
  • Good command of English
  • Previous experience in customer service is an advantage but not required
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer skills (MS Office, CRM software, etc.)
  • Team-oriented and customer-focused mindset
What's in It for You?

We offer a competitive salary, comprehensive paid training, and ongoing professional development. You will also enjoy full-time employment with flexible shifts and a modern office location near public transportation.

Relocation Package:

We provide relocation assistance, including 14 nights of hotel accommodation upon arrival and travel reimbursement.

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