Customer Support Specialist

1 week ago

Bratislava, Slovakia Velenosi&Meredith Full time

Were Hiring: Customer Support Specialist (Czech & English) in Sofia, Bulgaria Are you fluent in Czech and passionate about helping others? Join our on-site team in Sofia, where you'll support adult consumers of a leading international lifestyle brand by assisting with product guidance, order tracking, account management, and general inquiries via phone, chat, and email all within a compliance-driven, fast-paced environment. Location: On-site in Sofia, Bulgaria ️ Languages: Czech (C2/native) + English (B2+) Shifts: Rotational: Mon - Sat (09:00 - 23:00), Sun (10:00 - 19:00) Type: Full-time Whats in it for you: Competitive salary with additional annual payments Private health insurance & wellness support Paid training and structured onboarding Career development in a growing international company Modern office environment with a collaborative team You Bring: Native or C2-level Czech and strong English Excellent communication and problem-solving skills Comfort working with digital tools and support systems Previous customer service or retail experience is a plus Detail-oriented, reliable, and customer-focused mindset Deliver outstanding service in a highly respected, regulated industry and grow with a team that values quality, compliance, and care. Apply now and take the next step in your customer service career Contacts: giuliano.cani@cbtalents.org

  • Customer Support Specialist

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