
Customer Support Specialist
2 weeks ago
Were Hiring: Customer Support Specialist (Czech & English) in Sofia, Bulgaria
Are you fluent in Czech and passionate about helping others? Join our on-site team in Sofia, where you'll support adult consumers of a leading international lifestyle brand by assisting with product guidance, order tracking, account management, and general inquiries via phone, chat, and email all within a compliance-driven, fast-paced environment.
Location: On-site in Sofia, Bulgaria
️ Languages: Czech (C2/native) + English (B2+)
Shifts: Rotational: Mon - Sat (09:00 - 23:00), Sun (10:00 - 19:00)
Type: Full-time
Whats in it for you:
- Competitive salary with additional annual payments
- Private health insurance & wellness support
- Paid training and structured onboarding
- Career development in a growing international company
- Modern office environment with a collaborative team
You Bring:
- Native or C2-level Czech and strong English
- Excellent communication and problem-solving skills
- Comfort working with digital tools and support systems
- Previous customer service or retail experience is a plus
- Detail-oriented, reliable, and customer-focused mindset
Deliver outstanding service in a highly respected, regulated industry and grow with a team that values quality, compliance, and care.
Apply now and take the next step in your customer service career
Contacts: giuliano.cani@cbtalents.org
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