Customer Support Specialist

1 week ago

Bratislava, Slovakia Velenosi&Meredith Full time

Were Hiring: Customer Support Specialist (Slovak & English) - Sofia, Bulgaria Are you fluent in Slovak and motivated to provide high-quality customer support? Join our on-site team in Sofia, where you'll assist adult consumers of a premium international lifestyle brand by handling inquiries related to products, orders, accounts, and device troubleshooting via phone, chat, and email all while ensuring compliance with strict industry and age-verification standards. Location: On-site in Sofia, Bulgaria ️ Languages: Slovak (C2/native) + English (B2+) Shifts: Rotational: Mon-Sat (09:00-23:00), Sun (10:00-19:00) Type: Full-time Whats in it for you: Competitive salary with annual bonus structure Private health insurance & access to wellness programs Paid training and structured onboarding Career growth opportunities in a global company Modern workspace and multicultural environment You Bring: Native or C2-level Slovak and strong English skills Excellent communication and customer service abilities Confidence in using digital tools and supporting electronic products Detail-oriented and empathetic approach Experience in customer support or retail is a plus Be part of a team that delivers meaningful support to adult consumers using innovative products - in a setting that values quality, responsibility, and professional growth. Apply now and take your career further in customer experience Contact: giuliano.cani@cbtalents.org

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