Customer Support Specialist

2 weeks ago


Bratislava, Slovakia Cbtalents Full time

Were Hiring: Customer Support Specialist (Slovak & English) - Sofia, Bulgaria

Are you fluent in Slovak and motivated to provide high-quality customer support? Join our on-site team in Sofia, where you'll assist adult consumers of a premium international lifestyle brand by handling inquiries related to products, orders, accounts, and device troubleshooting via phone, chat, and email all while ensuring compliance with strict industry and age-verification standards.

Location: On-site in Sofia, Bulgaria
Languages: Slovak (C2/native) + English (B2+)
Shifts: Rotational: Mon-Sat (09:00-23:00), Sun (10:00-19:00)
Type: Full-time

Whats in it for you:

  • Competitive salary with annual bonus structure
  • Private health insurance & access to wellness programs
  • Paid training and structured onboarding
  • Career growth opportunities in a global company
  • Modern workspace and multicultural environment

You Bring:

  • Native or C2-level Slovak and strong English skills
  • Excellent communication and customer service abilities
  • Confidence in using digital tools and supporting electronic products
  • Detail-oriented and empathetic approach
  • Experience in customer support or retail is a plus

Be part of a team that delivers meaningful support to adult consumers using innovative products - in a setting that values quality, responsibility, and professional growth.

Apply now and take your career further in customer experience

Contact: giuliano.cani@cbtalents.org



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