Configuration Manager

2 months ago

Bratislava, Bratislavský Kraj, Slovakia Zurich Insurance Company Ltd. Full time

Our opportunity

Configuration Manager for Global Pricing Platform 80%-100% #LI-Remote

Business Technology Operations seeks a Configuration Manager / Junior Developer to manage the end-to-end development environments and infrastructure for a Guidewire based global, business critical application.

As part of the internal development team within the core GPP IT team you will ensure the stability and availability of the GPP development and production environments alongside our IT hosting partner. You will be responsible for overseeing configuration management procedures to improve efficiency, ensure a smooth workflow and 99.9% up time of the application. These include, but are not limited to, vulnerability management, organising and managing product releases with the IT hosting partner, API management, lower environment configuration and ad-hoc requests from other internal IT teams.

You will be part of a large team of / spread around the world who work to build, implement, operate, and maintain new underwriting pricing products across multiple Commercial Insurance lines of business so ensuring a stable environment is key.

Additionally, you will have the chance to work with developers to understand Guidewire software development and grow in this area over time.

Your role
As a Configuration Manager, your main responsibilities will include:

  • Ensure the stability and availability of the GPP development and production environments
  • Work with other internal Zurich technical teams to ensure GPP environments are meeting IT security and software standards
  • Responsible for any changes made to environment configurations
  • Work closely with the IT hosting partner to organise and manage higher environment deployments as well as coordinate ad-hoc tasks
  • Monitor the higher environments using corporate tools to ensure any issues are identified and resolution triggered
  • Ensure environments are up to date in terms of vulnerabilities and software versions
  • Manage any Service Now incident tickets related to GPP environments
  • Manage system outages and work to restore services with all necessary teams
  • Ensure close collaboration with other IT teams
  • Review environment documentation and keep up to date

Your Skills and Experience

As a Configuration Manager, your skills and experience will ideally include:

  • Bachelor's degree in Business Administration, Computer Studies or similar
  • Analytical thinking and quick to identify problems
  • Fast learning, self-motivated, proactive, and able to show initiative
  • Positive attitude with ability to adapt in a changing environment
  • Ability to effectively prioritize and execute tasks while under pressure
  • Excellent listening, interpersonal, written, and oral communication skills
  • Critical thinking skills
  • Excellent customer service and relationship management experience
  • Experience with Service Now preferred
  • Any coding / Guidewire experience would be a benefit
  • Fluent in written and spoken English

We offer
Apart from monthly salary offer starting from 2 100 EUR/gross and a yearly bonus we offer benefits package which includes:

Working time benefits

Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave

Monetary benefits

Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits

Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events, Free parking at the office building, Massages in the office

Learning/Development

Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)

  • Location(s): Bratislava, Kosice
  • Remote work: Yes, within Slovakia
  • Schedule: Full-time

About us
At our company, we recognize the importance of fostering an open-minded, safe and inclusive environment for everyone. We stand with diversity and respect different backgrounds and lifestyles. That's why we've implemented numerous initiatives to ensure our employees feel comfortable, accepted, and respected at all times.

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