
Product Manager for Customer Experience Platforms
6 days ago
CX Platforms Expertise
This position requires a deep technology background in Nice CX One. The candidate must have exceptional presentation skills and the ability to effectively communicate with diverse audiences.
Experience in financial modeling to support the development of future state business cases is essential. Strong relationship-building skills to motivate resources across different managerial lines are required.
The ability to manage multiple projects and workstreams while prioritizing effectively is necessary. Time flexibility to support US stakeholders is also expected.
Preferred Skills:
Experience with other Customer Experience platforms
Benefits and Culture
Besides working in an international environment, you will receive flexible benefits, including gym membership, medical cover, and a multi-sports card. Our onsite facilities include a canteen, nursery, and coffee machines.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.
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