Experience Transformation Director

About the RoleWe are looking for an exceptional individual to lead our Customer Experience Platforms Product Management team. As the Director, you will oversee the development of innovative products that transform customer interactions.This leadership position requires a deep understanding of technology, particularly in Nice CX One. You will work closely...

Salary and BenefitsThe gross monthly salary for this position starts from 5,400 EUR per month. Additionally, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts.

What you will do The Director of Customer Experience Platforms Product Management will lead a multifaceted team of direct reports, indirect reports, and third-party resources to deliver the Customer Experience of the Future for over 7000 agents and supervisors.This position is pivotal in evolving the customer journey to align with Johnson Controls' strategic...

What you will do The Director of Customer Experience Platforms Product Management will lead a multifaceted team of direct reports, indirect reports, and third-party resources to deliver the Customer Experience of the Future for over 7000 agents and supervisors.This position is pivotal in evolving the customer journey to align with Johnson Controls' strategic...

What you will do The Director of Customer Experience Platforms Product Management will lead a multifaceted team of direct reports, indirect reports, and third-party resources to deliver the Customer Experience of the Future for over 7000 agents and supervisors.This position is pivotal in evolving the customer journey to align with Johnson Controls' strategic...

Job DescriptionWe are seeking a visionary leader to helm our Customer Experience Platforms Product Management division. As the Director, you will spearhead a multifaceted team responsible for delivering cutting-edge customer experiences across various touchpoints.This pivotal role demands a strategic thinker who can evolve the customer journey in tandem with...

Cash Applications Transformation SpecialistThis is a fantastic opportunity to lead transformation initiatives and drive change within our organization.Key Responsibilities:Transform Cash Application Processes: Identify areas for improvement and implement optimized solutions to enhance efficiency and effectiveness globally.Develop and Implement OTC Policies:...

Customer Experience LeaderThe Director of Customer Experience Platforms Product Management will lead a multifaceted team to deliver exceptional customer experiences. This position is pivotal in evolving the customer journey to align with strategic vision.This role encompasses the strategic development of products that transform the customer and user...

As a seasoned professional, you will drive efficiency and transformation in cash applications by defining and implementing optimal policies, designing and optimizing processes, setting service level agreements and key performance indicators, driving continuous improvement, and leading transformation initiatives across all regions.Main ResponsibilitiesYou...

ERP Transformation Project Manager RoleWe are seeking a skilled Senior Project Manager to oversee the execution of medium to high complexity projects across EMEA region.Your responsibilities will include project governance, planning, reporting, risk and issue management, budgeting, and communication with stakeholders.Key Responsibilities:Coordinate...