Collections Specialist

Process Optimization SpecialistThis role requires a highly skilled individual who can contribute to the enhancement of our Over-the-Counter (OTC) process by leveraging automation and efficiency tools. Your work will focus on improving collection efforts and business performance.You will analyze metrics and provide data-driven forecasts on potential benefits...

Data Analyst - Collection Cycle EfficiencyThis position is responsible for analyzing data to identify areas of improvement in the collection cycle, suggesting new tools and solutions to automate the process, and collaborating with teams to implement changes.

Key ResponsibilitiesWork closely with customers in German language to monitor and ensure accurate release of ordersMaximise timely and efficient payment from customers across EMEA regionManage collection processes, provide high level customer service where necessary, raise cases related to customer queries or issuesSupport finance operations by providing and...

Process Improvement Specialist - OTCThe ideal candidate will have experience in process automation and data analysis, with a strong understanding of the end-to-end collections process. They will work closely with stakeholders to identify opportunities for improvement and develop strategies to enhance collection efforts.

Cash Applications Transformation SpecialistThis is a fantastic opportunity to lead transformation initiatives and drive change within our organization.Key Responsibilities:Transform Cash Application Processes: Identify areas for improvement and implement optimized solutions to enhance efficiency and effectiveness globally.Develop and Implement OTC Policies:...

Business Process Enhancement SpecialistThis specialist will contribute to the enhancement of our Over-the-Counter (OTC) process by leveraging automation and efficiency tools. They will design and enhance the OTC process, implementing collection strategies and managing dialer campaigns.Main Responsibilities:Analyze metrics and provide data-driven forecasts on...

You'll work collaboratively with different teams to optimize collection efforts and boost business performance. Your insights will guide the use of data to improve our operations. The successful candidate will have the opportunity to make a meaningful impact on our processes.Actively engage in the design and enhancement of the OTC process, implementing...

Drive Efficiency and Transformation in Cash ApplicationsMain ResponsibilitiesThe GPO OTC Cash Applications Manager will be responsible for defining and implementing OTC policies, designing and optimizing cash application processes, setting SLA and KPI targets, driving continuous improvement, and leading transformation initiatives across all regions.Key...

Key ResponsibilitiesRegister and maintain accurate customer data and recordsHandle customer purchase orders, create sales orders, and manage invoicing processesClosely cooperate with sales representatives to negotiate prices, incoterms, and specific agreements with customersAct as the primary point of contact for customers, resolve conflicts, and build...

What you will do Provide customer service, manage incoming enquiries and handle orders. Cover the process from receiving customer purchase order through to receipt of payment excluding the transport.How you will do itSales order: Provide customer service from customer enquiry, handle orders against existing quote/contract/price list, through...