Slovakian Language Customer Service Representative

3 days ago


Bratislava, Bratislavský Kraj, Slovakia beBeeCustomerSupport Full time

Customer Support Opportunity in Greece

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent in sunny Greece.

As a Customer Support Agent, you will be the face of our company, providing exceptional service to our Slovakian-speaking customers via live chat, email, and phone. You will be responsible for resolving customer inquiries, troubleshooting issues, and handling complaints efficiently and courteously.

Key Responsibilities
  • Provide high-quality customer support through various communication channels.
  • Assist customers with their queries, resolve issues promptly, and handle complaints professionally.
  • Guide customers through our platform and services, enhancing their overall experience.
  • Collaborate with team members to maintain service quality and meet performance targets.
  • Maintain accurate records of customer interactions and feedback in our support system.
  • Stay up-to-date with our products and services through ongoing training and workshops.
Requirements
  • Fluent in Slovakian and proficient in English; knowledge of additional languages is an asset.
  • Previous experience in customer support or a similar role is preferred.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to adapt and thrive in a fast-paced and dynamic environment.
  • Familiarity with customer support software and CRM systems is an advantage.
  • Willingness to relocate to Greece and embrace a new lifestyle.
  • A genuine interest in gaming and understanding of the iGaming industry is a valuable asset.
Benefits
  • Relocation assistance, including flights, transfers, and accommodation.
  • Professional growth and development opportunities.
  • Career advancement opportunities in a global company.
  • Diverse and international work environment.
  • Competitive performance bonuses.
  • Monthly salary range from €1500 ~ €1750.
  • 14 monthly salaries per year.
  • Healthcare benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • Special events and community social responsibility initiatives.
  • Referral program with great bonuses.
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.
  • Enjoy a high quality of life in one of the most affordable and beautiful locations in Europe.


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