
Expert Cash Recovery Specialist
5 days ago
Amazon is looking for an Accounts Receivables Analyst to support our continued expansion in cloud infrastructure services.
The successful candidate will be responsible for cash collection operations in cooperation with local sales and finance management.
Key job responsibilities
- Research, analyze and resolve Customer's inquiries and payment blockers
- Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers' accounts
- Earn customers' and peers' trust and build longlasting relationship
- Participate to cross functional and process improvement projects
- Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
- Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world's regions
- Timely report via weekly metrics and provide status updates on customers' accounts and projects
- Participate in operational excellence activities
- Continually look at ways to improve the customer experience
This position is office-based; however, Amazon encourages open communication about unique needs for flexible arrangements
Basic Qualifications:
- Fluent English
- Previous Account Receivables, Account Payable, Customer Care, or other customer facing department experience
- Extensive knowledge of Finance and Accounting
- Direct and concise communication skills
- Strong record of managing customers' disputes
- Able to present in front of different audiences, from payable analysts to CEOs
- Proficient in Excel
Preferred Qualifications:
- Degree in Finance, Accounting, Business Studies or other directly related areas
- SQL and Business Intelligence tools
- Additional European Language
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