Customer Support Specialist for E-commerce Platform
2 weeks ago
Grow-Talent.com is working with a leading Outsourcing/BPO company that is seeking a skilled Chat Customer Support Representative to provide top-notch support to customers of an e-commerce platform in Slovak.
Position: Full-time Customer Support Specialist
Location: Cluj-Napoca, Romania
Salary and Benefits:
We offer a competitive salary of approximately €1,500-€2,000 per month, depending on experience, plus performance bonuses up to €150 gross monthly. Additionally, we provide attractive benefits including 20 days/year holiday, transportation for day and night shifts, meal tickets (30 RON/day), private medical package, paid professional training, internal development opportunities, discounts with current partners, Gympass monthly subscription, and employee assistance/wellbeing program subscription.
Job Description:The ideal candidate will be responsible for communicating with customers via email, tickets, and chat to resolve their issues related to products, as well as secure customer retention and contribute to excellent customer support. Key responsibilities include:
- Providing exceptional customer service via multiple communication channels
- Managing customer orders and resolving issues efficiently
- Securing client retention through effective issue resolution and quality support
- Updating customer databases and documenting activities
- Reporting common issues to the support team for further escalation
To succeed in this role, you will need:
- C1 written and verbal communication skills in Slovak (Croatian or Slovenian will be an advantage)
- B2 English language proficiency
- Preferable college degree or related work experience
- Good MS Office skills and familiarity with ticketing systems
- Excellent customer service skills
- High motivation and enthusiasm, self-organized approach
- Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies will be an advantage
-
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeCompany Overview: Grow-Talent is partnering with a leading Outsourcing/BPO company to find a skilled Slovak-speaking representative for a chat customer support role. This individual will be responsible for assisting customers of an e-commerce platform via email, tickets, and live chat.Salary: The salary package includes a base salary plus performance...
-
E-commerce Support Specialist
4 weeks ago
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeGrow-Talent.com is partnering with a leading outsourcing company to find an exceptional Chat Customer Support Representative. The ideal candidate will have excellent communication skills in Slovak and be able to handle customer inquiries via email, tickets, and chat.The role involves providing top-notch support to customers of an e-commerce platform,...
-
Slovak Customer Support Expert
3 weeks ago
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeGrow-Talent.com is collaborating with a leading outsourcing company to recruit a Slovak-speaking customer support representative for an e-commerce platform.Location: Cluj-Napoca, RomaniaJob SummaryWe are seeking a highly motivated and skilled individual to provide exceptional customer support via chat, email, and tickets. The successful candidate will be...
-
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeJob DescriptionGrow-Talent is partnering with a leading Outsourcing/BPO company to find a skilled Slovak-speaking Chat Customer Support Representative. This full-time position involves supporting customers of an e-commerce platform via various communication channels.About the RoleThe successful candidate will be responsible for:Providing timely and effective...
-
Customer Support Representative
3 weeks ago
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeJob DescriptionWe are seeking a skilled Customer Support Representative to join our team in Cluj-Napoca, Romania.About the RoleThe successful candidate will provide exceptional customer support via email, chat, and tickets, ensuring prompt resolution of customer issues related to products. Key responsibilities include:Effective communication with customers...
-
Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full timeAt Cross Border Talents, we are seeking a highly skilled Digital Content Safety Specialist to join our team in Thessaloniki, Greece. As a key member of our content moderation team, you will play a vital role in ensuring the safety and integrity of online platforms.About the RoleThe successful candidate will be responsible for monitoring, reviewing, and...
-
Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full timeAt Cross Border Talents, we're looking for a skilled Content Moderator to join our team in Thessaloniki. As a Content Moderator Specialist for Social Media, you'll play a crucial role in maintaining a safe and positive online environment. About the RoleWe're seeking an attentive and detail-oriented individual who's fluent in Slovak and English. You'll be...
-
Digital Communication Specialist
7 days ago
Bratislava, Bratislavský Kraj, Slovakia First Line Software Full timeWe are seeking a creative and skilled Digital Communication Specialist to join our dynamic HR Branding Team at First Line Software.About the RoleThis exciting opportunity is perfect for a talented individual who is passionate about digital media and eager to grow professionally. As a Junior Digital Communication Specialist, you will have the chance to work...
-
English Language Trainer for Central Europe
2 weeks ago
Bratislava, Bratislavský Kraj, Slovakia The Bridge Full timeWe are seeking a highly qualified English language trainer to join our team at The Bridge, a specialist English language training centre in Bratislava. Our ideal candidate is an enthusiastic and dedicated individual with CELTA/DELTA/TESOL qualifications or equivalent, passionate about teaching English as a foreign language.About the RoleThis full-time...
-
Slovakian Content Review Specialist
3 weeks ago
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeJob Opportunity: Slovakian Content Review SpecialistWe are working with a leading BPO in Thessaloniki, Greece, to find highly skilled Slovakian-speaking professionals for the role of Content Review Specialist. As a Content Review Specialist, you will be responsible for reviewing digital content and applying policies to ensure consistency and accuracy.Key...
-
Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full timeDiscover a unique opportunity to work as a Content Review Specialist in the vibrant city of Thessaloniki, Greece. Cross Border Talents is seeking an individual with excellent language skills and cultural awareness to join our team.About UsWe are a dynamic company that values diversity and inclusivity. Our mission is to provide high-quality content moderation...
-
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeGrow-Talent Job OpportunityAt Grow-Talent, we are partnering with a leading BPO to find skilled Slovakian-speaking Digital Content Review Specialists in Thessaloniki, Greece. This is an excellent opportunity for individuals who can balance work and personal life.The estimated salary for this role is around €22,000 - €25,000 per year, depending on...
-
Slovakian Content Review Specialist
1 month ago
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeCompany Overview:Grow-Talent.com is working with a leading BPO in Thessaloniki, Greece to find skilled Slovakian-speaking content reviewers.About the Job:We are seeking highly motivated individuals to join our team as Slovakian Content Review Specialists. As a content reviewer, you will be responsible for reviewing various types of digital content such as...
-
English Language Instructor
2 months ago
Bratislava, Bratislavský Kraj, Slovakia The Bridge Full timeWe are a specialist English language training centre located in the heart of Bratislava, offering high-quality professional English language courses for students with various goals and focuses.About The BridgeEstablished in 2009, we have become internationally recognised for our excellence in language education. As the first language centre in Slovakia to be...
-
Bratislava, Bratislavský Kraj, Slovakia The Bridge Full timeAbout The BridgeLocated in Bratislava, we are a specialist English language training centre providing high-quality, professional English language courses for students with various needs and goals. Our centre is active members of national and international professional organisations, focusing on continual quality improvement.Award-Winning Education...
-
Bratislava, Bratislavský Kraj, Slovakia The Bridge Full timeWe are seeking a skilled English language instructor to join our team at The Bridge, a specialist English language training centre located in the heart of Bratislava. Our centre provides high-quality, professional English language courses for students with various needs and goals.About The BridgeAs an active member of national and international professional...
-
Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full timeCompany OverviewAt Cross Border Talents, we are committed to creating a safe and positive online environment. As a Social Media Content Moderator, you will play a crucial role in maintaining the integrity of our platforms.SalaryWe offer a competitive salary based on experience and market standards, estimated at 40,000 - 50,000 EUR per annum, depending on...
-
Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full timeAbout Cross Border TalentsAt Cross Border Talents, we are dedicated to creating a safe and positive online environment for users globally. As a Social Media Content Moderator, you will play a crucial role in maintaining this vision.The Role:You will be responsible for monitoring, reviewing, and moderating social media content to ensure compliance with our...
-
Slovakian Content Review Specialist
2 weeks ago
Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full timeGrow-Talent.com is proud to partner with a leading BPO in Thessaloniki, Greece, offering an exciting opportunity for Slovakian-speaking professionals to join their team as Content Moderators.Job OverviewThe successful candidate will be responsible for reviewing various types of content, including videos, news stories, and social media profiles, and scoring...
-
Digital Content Moderator Opportunity in Greece
4 weeks ago
Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time**About Cross Border Talents**We are a company that connects talented individuals with exciting career opportunities. Our goal is to provide a platform for professionals to grow and thrive.**Job Summary**We are seeking a highly skilled Digital Content Moderator to join our team in Thessaloniki, Greece. As a Digital Content Moderator, you will play a crucial...