Slovak Language Support Specialist for E-commerce Platform

4 weeks ago


Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

Company Overview: Grow-Talent is partnering with a leading Outsourcing/BPO company to find a skilled Slovak-speaking representative for a chat customer support role. This individual will be responsible for assisting customers of an e-commerce platform via email, tickets, and live chat.

Salary: The salary package includes a base salary plus performance bonuses, up to €150 gross monthly. In addition, the successful candidate can expect a sign-on bonus of €1,500, paid in 11 installments.

Job Description: As a Slovak Language Support Specialist, you will provide exceptional customer service by communicating effectively with customers, resolving issues related to products, and ensuring their satisfaction. Your key responsibilities include:

  • Responding to incoming emails, tickets, and chat inquiries from customers in a timely and professional manner.
  • Managing customer orders and resolving any related issues.
  • Securing client retention through excellent support services.
  • Recognizing, recording, and resolving customer complaints effectively.

Required Skills and Qualifications: To excel in this role, you will need:

  • A strong C1 written and verbal communication skill in Slovak (Croatian or Slovenian may be advantageous).
  • B2 English language proficiency.
  • Prior work experience or a college degree in a relevant field.
  • Good MS Office skills and familiarity with ticketing systems.
  • Excellent customer service skills and high motivation.

Benefits: Our partnership offers attractive benefits, including:

  • A full-time schedule with two confirmed shifts: 9 AM - 6 PM and 3:30 PM - 11:30 PM, including breaks.
  • Transportation provided for day and night shifts.
  • 20 days/year holiday allowance and an extra day after one year.
  • Contract for an undetermined period.
  • Professional training for five days.
  • Accommodation for six months if needed.
  • Up to €200 refund for travel to Romania and another €200 refund for travel home after one year.
  • Meal tickets worth approximately €150 net/month.
  • Private medical package.
  • Paid professional training.
  • Internal development opportunities.
  • Discounts with current partners.
  • Gympass monthly subscription.
  • Employee assistance/wellbeing program subscription.

Location: Cluj-Napoca, Romania. Estimated annual salary: approximately €25,000.



  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Grow-Talent.com is working with a leading Outsourcing/BPO company that is seeking a skilled Chat Customer Support Representative to provide top-notch support to customers of an e-commerce platform in Slovak.Position: Full-time Customer Support SpecialistLocation: Cluj-Napoca, RomaniaSalary and Benefits:We offer a competitive salary of approximately...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Grow-Talent.com is partnering with a leading outsourcing company to find an exceptional Chat Customer Support Representative. The ideal candidate will have excellent communication skills in Slovak and be able to handle customer inquiries via email, tickets, and chat.The role involves providing top-notch support to customers of an e-commerce platform,...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Grow-Talent.com is collaborating with a leading outsourcing company to recruit a Slovak-speaking customer support representative for an e-commerce platform.Location: Cluj-Napoca, RomaniaJob SummaryWe are seeking a highly motivated and skilled individual to provide exceptional customer support via chat, email, and tickets. The successful candidate will be...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Job DescriptionGrow-Talent is partnering with a leading Outsourcing/BPO company to find a skilled Slovak-speaking Chat Customer Support Representative. This full-time position involves supporting customers of an e-commerce platform via various communication channels.About the RoleThe successful candidate will be responsible for:Providing timely and effective...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Job DescriptionWe are seeking a skilled Customer Support Representative to join our team in Cluj-Napoca, Romania.About the RoleThe successful candidate will provide exceptional customer support via email, chat, and tickets, ensuring prompt resolution of customer issues related to products. Key responsibilities include:Effective communication with customers...


  • Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time

    Discover a unique opportunity to work as a Content Review Specialist in the vibrant city of Thessaloniki, Greece. Cross Border Talents is seeking an individual with excellent language skills and cultural awareness to join our team.About UsWe are a dynamic company that values diversity and inclusivity. Our mission is to provide high-quality content moderation...


  • Bratislava, Bratislavský Kraj, Slovakia The Bridge Full time

    About The BridgeLocated in Bratislava, we are a specialist English language training centre providing high-quality, professional English language courses for students with various needs and goals. Our centre is active members of national and international professional organisations, focusing on continual quality improvement.Award-Winning Education...


  • Bratislava, Bratislavský Kraj, Slovakia The Bridge Full time

    We are a specialist English language training centre located in the heart of Bratislava, offering high-quality professional English language courses for students with various goals and focuses.About The BridgeEstablished in 2009, we have become internationally recognised for our excellence in language education. As the first language centre in Slovakia to be...


  • Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time

    At Cross Border Talents, we are seeking a highly skilled Digital Content Safety Specialist to join our team in Thessaloniki, Greece. As a key member of our content moderation team, you will play a vital role in ensuring the safety and integrity of online platforms.About the RoleThe successful candidate will be responsible for monitoring, reviewing, and...


  • Bratislava, Bratislavský Kraj, Slovakia The Bridge Full time

    We are seeking a highly qualified English language trainer to join our team at The Bridge, a specialist English language training centre in Bratislava. Our ideal candidate is an enthusiastic and dedicated individual with CELTA/DELTA/TESOL qualifications or equivalent, passionate about teaching English as a foreign language.About the RoleThis full-time...


  • Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time

    At Cross Border Talents, we're looking for a skilled Content Moderator to join our team in Thessaloniki. As a Content Moderator Specialist for Social Media, you'll play a crucial role in maintaining a safe and positive online environment. About the RoleWe're seeking an attentive and detail-oriented individual who's fluent in Slovak and English. You'll be...


  • Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time

    Content Moderator OpportunityAt Cross Border Talents, we are seeking a highly skilled Content Moderator fluent in Slovak and English to join our team in Thessaloniki, Greece.About the RoleWe are looking for an individual who can effectively assess digital content, score it based on specific criteria, and apply handling procedures consistently. This role...


  • Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time

    Company OverviewAt Cross Border Talents, we are committed to creating a safe and positive online environment. As a Social Media Content Moderator, you will play a crucial role in maintaining the integrity of our platforms.SalaryWe offer a competitive salary based on experience and market standards, estimated at 40,000 - 50,000 EUR per annum, depending on...


  • Bratislava, Bratislavský Kraj, Slovakia The Bridge Full time

    We are seeking a skilled English language instructor to join our team at The Bridge, a specialist English language training centre located in the heart of Bratislava. Our centre provides high-quality, professional English language courses for students with various needs and goals.About The BridgeAs an active member of national and international professional...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Job Opportunity: Slovakian Content Review SpecialistWe are working with a leading BPO in Thessaloniki, Greece, to find highly skilled Slovakian-speaking professionals for the role of Content Review Specialist. As a Content Review Specialist, you will be responsible for reviewing digital content and applying policies to ensure consistency and accuracy.Key...


  • Bratislava, Bratislavský Kraj, Slovakia First Line Software Full time

    About First Line SoftwareWe are a technology-driven company working with top businesses and organisations in various industries, including healthcare, real estate, data engineering, warehouse automation, retail digitalisation, mobile app development, and e-commerce. Our diverse projects reflect the talents of our people.We value transparency and...


  • Bratislava, Bratislavský Kraj, Slovakia First Line Software Full time

    We are seeking a creative and skilled Digital Communication Specialist to join our dynamic HR Branding Team at First Line Software.About the RoleThis exciting opportunity is perfect for a talented individual who is passionate about digital media and eager to grow professionally. As a Junior Digital Communication Specialist, you will have the chance to work...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Grow-Talent Job OpportunityAt Grow-Talent, we are partnering with a leading BPO to find skilled Slovakian-speaking Digital Content Review Specialists in Thessaloniki, Greece. This is an excellent opportunity for individuals who can balance work and personal life.The estimated salary for this role is around €22,000 - €25,000 per year, depending on...


  • Bratislava, Bratislavský Kraj, Slovakia Grow-Talent Full time

    Grow-Talent.com Partnership OpportunityWe are collaborating with a leading Business Process Outsourcing (BPO) company in Thessaloniki, Greece, to find highly skilled content moderators fluent in Slovakian. This full-time position offers an excellent remuneration package based on experience and performance.Job DescriptionReview digital content including...


  • Bratislava, Bratislavský Kraj, Slovakia Cross Border Talents Full time

    We are seeking a highly skilled Slovak Content Reviewer to join our dynamic team in Thessaloniki, Greece. As a key member of our content moderation team, you will play a vital role in ensuring the online content we manage meets high standards of safety and quality.Competitive Salary: €45,000 - €55,000 per annum, depending on experience.Job Description:In...