Order Entry Team Lead

4 days ago

Bratislava, Bratislavský Kraj, Slovakia beBee Careers Full time

Are you interested in gaining international work experience? Then this could have the perfect opportunity for you. We are looking for people with people management experience who speak German as well as English to join our dynamic team.

What will you do

As the Billing & Order Entry Team Lead, you will play a pivotal role in driving positive results through managing timely orders entry and billing, identifying policy inconsistencies, and reporting KPIs.

Key Responsibilities

  • Leading the team with focus on quality, while fulfilling deadlines.

  • First point of contact for colleagues across different locations.

  • Validate necessary approvals for contract value and gross margin.

  • Ensure contracts contain payment terms as per approvals.

  • Ensure the gross margin in ERP isn't lower than original contract margin.

  • Coordinate with Legal, Finance and Sales teams for error resolution.

  • Ensure billing activities are performed timely (within the SLA).

  • Ensure billing quality (billing checklist adherence, accuracy).

  • Create and update KPI and ad-hoc reports.

  • Design, develop and interpret complex analyses to support management decision-making.

  • Identify and communicate potential policy and/-or operational improvements that will enhance billing and order entry process quality.

  • Adopt, communicate, and enforce credit and payment terms policies.

Requirements

  • Fluent in English and German.

  • 2 years leading and developing people.

  • 5 years' experience in Customer Services, Finance or Finance related areas such as, order to cash, quote to cash, accounts receivable, billings, disputes, collections, or contract administration or related fields.

  • Proactivity and ownership oriented.

  • Excellent leadership and managerial skills.

  • Outstanding communication, negotiation skills, and stakeholder management.

  • Analytical skills, ability to interpret the data and drive improvements and make recommendations for process change.

  • Plan, think and make decisions in a strategic context.

  • Strong Excel knowledge.

Bonus and Benefits

You will receive a monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of products and services such as gym membership, medical cover, a multi-sports card, and many more.

If you are relocating to join us, you will be eligible to receive a housing allowance to help you set up your new life.

The gross monthly salary starts at 2400 EUR per month, and a monthly bonus that starts after your first 6 months.

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