Dutch Speaking Administrative Assistant
4 weeks ago
We are seeking a highly skilled and detail-oriented Contract Administrator with Dutch language proficiency to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a vital role in ensuring the smooth operation of our contract administration processes.
Key Responsibilities- Manage and process orders, ensuring timely and accurate completion.
- Review and manage contracts data in our ERP system, ensuring compliance with company policies.
- Process data for new orders and order modifications, maintaining accurate records.
- Create billing invoices and credit notes, ensuring timely and accurate processing.
- Prepare and send indexation renewal letters to customers, maintaining effective communication.
- Request guarantees for placed orders, ensuring timely and accurate completion.
- Complete commercial correspondence and support project managers with order-related matters, providing excellent customer service.
- Communicate verbally and in writing in Dutch and English, ensuring effective communication with internal and external stakeholders.
- Be the first point of contact for contractual questions from customers, providing accurate and timely responses.
- Check contracts and approvals in our CRM tool, ensuring compliance with company policies.
- Support and manage dispute resolution, maintaining effective communication with customers.
- Maintain the master data of our customers, ensuring accurate and up-to-date information.
- Communicate proactively with clients, providing excellent customer service.
- Run calculations for customer offers, ensuring accurate and timely processing.
- Fluency in Dutch and English, with excellent verbal and written communication skills.
- Ability to effectively communicate with internal and external customers, providing excellent customer service.
- Excellent proficiency with MS Office suite, with a focus on Excel.
- Effective time management, ensuring timely and accurate completion of tasks.
- A positive attitude and ability to provide an excellent customer service experience.
- Ability to work independently and carry out assignments to completion, with a focus on teamwork and collaboration.
- Minimum experience working in an administrative role, preferably within finance or legal.
- Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
- High proficiency with MS Excel, with a focus on data analysis and calculation.
Besides working in an international environment, you will receive a €2000 joining bonus (subject to T&C's), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services, such as gym membership, medical cover, a multi-sports card, and many more.
The gross monthly salary for this position starts from 1500 EUR per month, and a monthly bonus that starts after your first 6 months. Please note this is a minimum salary, and our compensation packages are based on your professional experience and qualifications.
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