Dutch Speaking Administrative Assistant

4 weeks ago


Bratislava, Bratislavský Kraj, Slovakia Johnson Controls Full time
About the Role

We are seeking a highly skilled and detail-oriented Contract Administrator with Dutch language proficiency to join our dynamic team in Bratislava, Slovakia. As a key member of our team, you will play a vital role in ensuring the smooth operation of our contract administration processes.

Key Responsibilities
  • Manage and process orders, ensuring timely and accurate completion.
  • Review and manage contracts data in our ERP system, ensuring compliance with company policies.
  • Process data for new orders and order modifications, maintaining accurate records.
  • Create billing invoices and credit notes, ensuring timely and accurate processing.
  • Prepare and send indexation renewal letters to customers, maintaining effective communication.
  • Request guarantees for placed orders, ensuring timely and accurate completion.
  • Complete commercial correspondence and support project managers with order-related matters, providing excellent customer service.
  • Communicate verbally and in writing in Dutch and English, ensuring effective communication with internal and external stakeholders.
  • Be the first point of contact for contractual questions from customers, providing accurate and timely responses.
  • Check contracts and approvals in our CRM tool, ensuring compliance with company policies.
  • Support and manage dispute resolution, maintaining effective communication with customers.
  • Maintain the master data of our customers, ensuring accurate and up-to-date information.
  • Communicate proactively with clients, providing excellent customer service.
  • Run calculations for customer offers, ensuring accurate and timely processing.
Requirements
  • Fluency in Dutch and English, with excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers, providing excellent customer service.
  • Excellent proficiency with MS Office suite, with a focus on Excel.
  • Effective time management, ensuring timely and accurate completion of tasks.
  • A positive attitude and ability to provide an excellent customer service experience.
  • Ability to work independently and carry out assignments to completion, with a focus on teamwork and collaboration.
  • Minimum experience working in an administrative role, preferably within finance or legal.
Preferred Qualifications
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
  • High proficiency with MS Excel, with a focus on data analysis and calculation.
What We Offer

Besides working in an international environment, you will receive a €2000 joining bonus (subject to T&C's), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services, such as gym membership, medical cover, a multi-sports card, and many more.

The gross monthly salary for this position starts from 1500 EUR per month, and a monthly bonus that starts after your first 6 months. Please note this is a minimum salary, and our compensation packages are based on your professional experience and qualifications.



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