Billing and Order Entry Specialist

4 weeks ago

Bratislava, Bratislavský Kraj, Slovakia Johnson Controls Full time
Job Title: Billing and Order Entry Specialist

We are seeking a highly organized and detail-oriented Billing and Order Entry Specialist to join our dynamic team at Johnson Controls. As a key member of our team, you will play a crucial role in ensuring the smooth processing of orders and billing.

Key Responsibilities:
  • Manage and process orders in a timely and accurate manner
  • Review and manage contracts data in our ERP system to ensure compliance with company policies
  • Process data for new orders and order modifications
  • Create billing invoices and credit notes
  • Prepare and send indexation renewal letters to customers
  • Request guarantees for placed orders
  • Complete commercial correspondence and support project managers with order-related matters
  • Communicate verbally and in writing in Dutch and English
  • Be the first point of contact for contractual questions from our customers
  • Check contracts and approvals in our CRM tool
  • Support and manage dispute resolution
  • Maintain the master data of our customers
  • Communicate proactively with clients
  • Run calculations for customer offers
Requirements:
  • Fluency in Dutch and English
  • Excellent verbal and written communication skills
  • Ability to effectively communicate with internal and external customers
  • Excellent proficiency with MS Office suite
  • Effective time management to meet deadlines
  • A positive attitude and ability to provide excellent customer service
  • Ability to work independently and carry out assignments to completion
  • A team player who enjoys working in a team environment
  • Minimum experience working in an administrative role preferably within Finance or Legal
Preferred:
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work
  • High proficiency with MS Excel
What We Offer:

Besides working in an international environment, you will receive a €2000 joining bonus (subject to T&Cs), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services such as gym membership, medical cover, a multi-sports card, and many more.

The gross monthly salary for this position starts from 1500 EUR per month, and a monthly bonus that starts after your first 6 months. Please note this is a minimum salary, and our compensation packages are based on your professional experience and qualifications.

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