Dutch Speaking Administrative Assistant

4 weeks ago


Bratislava, Bratislavský Kraj, Slovakia Johnson Controls Full time
About the Role

We are seeking a highly skilled and detail-oriented Contract Administrator to join our dynamic team in Bratislava, Slovakia. As a Contract Administrator, you will play a crucial role in ensuring that our customers receive a first-class service experience.

As a Dutch speaker with excellent verbal and written communication skills, you will be responsible for managing and processing orders, reviewing and managing contracts data in our ERP system, and monitoring that they are following company policies.

You will also be responsible for creating billing invoices and credit notes, preparing and sending indexation renewal letters to customers, requesting guarantees for placed orders, and completing commercial correspondence and supporting project managers with order-related matters.

Key Responsibilities
  • Manage and process orders
  • Review and manage contracts data in our ERP system
  • Monitor contracts to ensure compliance with company policies
  • Create billing invoices and credit notes
  • Prepare and send indexation renewal letters to customers
  • Request guarantees for placed orders
  • Complete commercial correspondence and support project managers with order-related matters
  • Communicate verbally and in writing in Dutch and English
  • Be the first point of contact for contractual questions from customers
  • Check contracts and approvals in our CRM tool
  • Support and manage dispute resolution
  • Maintain the master data of our customers
  • Communicate proactively with clients
  • Run calculations for customer offers
Requirements
  • Fluency in Dutch and English
  • Excellent verbal and written communication skills
  • Ability to effectively communicate with internal and external customers
  • Excellent proficiency with MS Office suite
  • Effective time management to meet deadlines
  • A positive attitude and ability to provide excellent customer service
  • Ability to work independently and carry out assignments to completion
  • A team player who enjoys working in a team environment
  • Minimum experience working in an administrative role, preferably within finance or legal
Preferred Qualifications
  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work
  • High proficiency with MS Excel
What We Offer

Besides working in an international environment, you will receive a €2000 joining bonus (subject to T&C's), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services such as gym membership, medical cover, a multi-sports card, and many more.

The gross monthly salary for this position starts from 1500 EUR per month, and a monthly bonus that starts after your first 6 months. Please note this is a minimum salary, and our compensation packages are based on your professional experience and qualifications.



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