Billing & Order Entry Specialist with Dutch

4 weeks ago

Bratislava, Slovakia Johnson Controls Full time

Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for Dutch speakers who can also speak English to join our dynamic team in Bratislava, Slovakia.

We are open to a broad range of candidates with different skills and experience, such as administrators, people from finance, order to cash, quote to cash, accounts receivables, and customer services.

If you already have experience with order entry, validation or release, billing, dispute resolution, collections, or contract administration you could already have relevant experience and we’d be very interested to hear from you as well.

We will provide full training and mentoring to ensure your success. As well as a competitive salary and company benefits, we are offering a €2000 sign-on bonus.

What will you do

You will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.

How you will do it

  • Managing and processing orders.

  • Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.

  • Processing data for new orders and order modifications.

  • Create billing invoices and credit notes.

  • Preparing & sending indexation renewal letters to customers.

  • Requesting guarantees for the placed orders.

  • Completing commercial correspondence and supporting project managers with order related matters.

  • Communication verbally and in writing in Dutch & English.

  • Be the first point of contact for contractual questions from our customers.

  • Checking contracts and approvals in our CRM tool.

  • Support and manage dispute resolution.

  • Maintaining the master data of our customers.

  • Communicating proactively with clients.

  • Run calculations for customer offers.

What we look for

Required:

  • Fluency in Dutch and English.

  • Excellent verbal and written communication skills.

  • Ability to effectively communicate with internal and external customers.

  • Excellent proficiency with MS Office suite.

  • Effective time management, in order to meet deadlines.

  • A positive attitude and ability to provide an excellent customer service.

  • Ability to work independently and to carry out assignments to completion.

  • A team player who enjoys working in a team environment.

  • Minimum experience working in an administrative role preferably within Finance or Legal.

Preferred:

  • Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.

  • High proficiency with MS Excel.

Our Benefits

Besides working in an international environment, you will receive a €2000 joining bonus (subject to T&C’s), plus a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.

The gross monthly salary for this position starts from 1500 EUR per month and a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.

#LI-DD1

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